Hair Health & Beauty Deliveries
- Free local delivery from our drivers will experience delays as they can only deliver a maximum amount of orders per day.
- Standard delivery days remain the same, but expect delays.
Curbside Collections
- Any order placed during Black Friday are collectible from our office.
- Please see table below for the collection guidelines.
- Do not arrive to collect before your specified date as the order will not be ready.
Order date
29 November
30 November
1 December
Collection date
From 9am on 2 December
From 9am on 3 December
From 9am on 3 December
RAM Couriers
- Delivery during Black Friday is estimated to be between 5-7 working days. This is an estimated timeline and can differ.
- It may take several days for your order to be processed. Don’t worry, we are working as hard as possible.
- We only deliver within South Africa. We do not deliver internationally.
- Please be accurate with your delivery address as an incomplete address can result in delivery delay or failed delivery.
- Orders need to be paid in full before delivery. We do not offer purchase terms or paying upon delivery.
- Every order receives tracking information after the order has been dispatched.
RAM Couriers order status meanings
- NEW ORDER – order has been placed and paid, and is waiting to be processed.
- PROCESSING – order has been processed in our office and is on its way to the warehouse.
- COMPLETED – order has been consigned for shipment waiting to be dispatched.
- Please keep an eye out for your order tracking email.
RAM Couriers order tracking
- After your order is processed and completed, a tracking information email will be sent.
- Tracking can be used up until the order is delivered.
- If you have not received a tracking email, please check your spam or junk folder.
- Use the waybill number included in the email to track the order on the courier tracking web page here.
- If you have an account with us, you can go to your account dashboard and see tracking under the Orders tab.
Own Courier Collection
- There will also be delays for personal courier collection.
- Please call our office at (011) 608 4191 to confirm your order is ready for collection by your personal courier.