That’s right. We are having another Black Friday Sale!
The difference is that we have made some modifications to speed up order processing and delivering, ensuring you receive orders more efficiently.
What is on sale?
Almost everything. Everything except P codes, product bundles, sale items, clearance items and furniture.
If you are unsure if the item/s in your cart qualify, simply add to your cart, go to checkout, and see if the coupon has been applied. You can also contact us!
What is the sale?
10% OFF
How long is the sale?
28 November – 1 December
That is 4 days in total.
Will delivery times change?
Yes. Even though we have made improvements to our efficiency, we are still expecting delays depending on how many orders we receive. Please expect a delay of 2-3 business days for all orders placed during this period.
There are factors outside of our control, most notably how busy all courier services will be during this period.
Please see below for more detailed delivery changes:
Yes. To cope with order volume, the only online payment options during the sale will be card and instant EFT. Manual EFT and payment on delivery will not be available.
FAQ
During the sale, only Debit/Credit Cardand Instant EFTpayment options will be available. Manual EFT and payment on delivery will notbe available for the duration of the sale. This is to ensure the quickest order processing and delivery possible. After the sale, normal payment methods will resume.
Delivery costs will remain the same throughout the sale.
Please note the change in free local delivery conditions below:
NOTE: your cart total needs to be minimum of R600 after the discount has been automatically applied in checkout to qualify for free delivery.
All other delivery methods (collections, RAM Couriers and personal couriers) will function as normal, albeit with some degree of delay.
Yes. The number of orders expected during the sale period will likely incur a delivery delay. We will work as hard as possible to get orders out timeously, but a delay is likely unavoidable.
Free local delivery from our drivers will likely experience a delay of approximately 2-3 business days as they can only deliver a maximum amount of orders per day.
RAM Couriers deliveries will experience a delay of approximately 3-5 business days as all courier services during this period will be incredibly busy. Order tracking will also be delayed. Orders can only be tracked once you receive an SMS from the courier.
Own courier orders will likely only be ready for collection after 2-3 business days. Please call us to confirm if your order is ready to be collected.
Curbside collections will follow a certain procedure outlined on our dedicated delivery details page below:
We have taken care of this for you. The discount will be automatically applied in checkout to all the valid items in your cart.
If your cart discount does not add up to 10%, it is because you have an item or bundle in your cart that does not qualify for the discount.
Unfortunately not. The stock we have now for products will be the sum total we have during the sale period. Restocks will not take place. We recommend placing your order as soon as possible to get all the items you want.
Unfortunately not. Adding an item to your cart does not reserve it for you specially. That item can still go out of stock as it sits in your cart
Although we try and keep our stock levels accurate, sometimes the website will say we have more than we do. Should this happen with your order, you will be promptly notified.
An unresponsive checkout page is likely as a result of the number of people trying to place an order at once. This overloads the system and causes delays and timeouts. The only thing you can do is wait until the pages load correctly, or try placing the order at a later stage.
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Please note our end of year closing dates: We will close end of day 19th December and will re-open on 7 January.
