Collections Procedure

Collections Protocol for Orders

In order to streamline our warehouse operations and ensure you do not have to wait for your order, please take note of the following collections procedure:

Our showroom has been discontinued and closed. Unfortunately, this means you will no longer be able to arrive at our premises, browse for products, and place orders. However, collections for orders are still offered.

Please place your order prior to collection by email ([email protected]), WhatsApp (079 856 3614), telephone (011) 608 4191 or online ( Also ensure your order is paid for before your arrival. We no longer accept payment upon arrival on account of security.

Your order will be processed and you will receive an invoice.  When collecting, please notify us by ringing the bell upon arrival.  Drive in and park, but REMAIN IN YOUR CAR.  We are currently not accepting entrance into our building for collections.

Once your order is ready, it will be given to you upon arrival.


Orders received up to 12h00: may be collected between 15h00 and 16h00 the same day, or the following day if preferred.

Orders received after 12h00: may be collected the next day up to 16h00.